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To reset your password, follow these steps:
  • Click NEED HELP? link under the customer login section in the top right of the website
  • Select I FORGOT MY PASSWORD and fill in your username and select NEXT
  • Select your preferred communication method and select NEXT. You will be sent a unique PIN that will allow you to reset your password.
Please call 888.907.4227 to reset or retrieve your username.
*Hint - Your username may be your email address.
To update your password, follow these steps:
  • Log into your online customer portal account
  • Under MANAGE ACCOUNT, select CHANGE PASSWORD
  • Type in your current and new password and select NEXT. Your password is updated.
To update your account information please call 888.907.4227 or email cs@americashloans.net
To update your employer information please call 888.907.4227 or email cs@americashloans.net
If you currently have an active loan please call 888.907.4227 or email cs@americashloans.net

Please be prepared to fax, text, or email a copy or photo of a voided check or bank statement for the new bank account. Also, if you are submitting a voided check, please do not submit starter checks, as we do not accept these as valid proof of bank information.

Loan Applications

Please have the following ready when applying in-store and online:
  • Current bank statement and voided check (if applicable)
  • Valid Driver’s License/State ID
  • Current proof of income ( ex. pay stub or benefits letters)
  • Proof of residency (2 recent pieces of business mail)

Proof-of-income may include a government benefits award letter with a recent bank statement displaying proof of direct deposits within the last 30 days.
Yes, these documents include:
  • Current bank statement and voided check (if applicable)
  • Valid Driver’s License/State ID
  • Current proof of income ( ex. pay stub or benefits letters)

Proof-of-income may include a government benefits award letter with a recent bank statement displaying proof of direct deposits within the last 30 days.
Yes, less than perfect credit will not prevent you from qualifying for an AmeriCash Loans product. Even if you have been turned down by other lenders, we may be able to assist you in obtaining a convenient credit option that fits your needs.
Online Applicants will receive an email notification when approved; whereas in-store in most cases is immediate.
AmeriCash Loans uses email and text communications to keep you informed of your approval, payment reminders, loan confirmation, promotions, and more. This makes it very important that you receive all email communication from AmeriCash Loans concerning your account.
To ensure you receive important emails from AmeriCash Loans, please add our email address to your address book as a trusted contact. cs@americashloans.net
Our Refer-A-Friend program allows you to earn while sharing AmeriCash Loans with your friends, co-worker or family member. Follow the steps below and you’ll receive $100… and your friend gets $50, too!*
It’s simple.
  1. Copy the link in your customer portal and share it with your friends!
  2. They apply for a loan using your portal link or by providing your name or Referral ID number.
  3. If approved, you will receive up to $100.00 and they will get up to $50.00 credit towards their new loan.*

*Restrictions may apply. Referring customer name or ID number must be presented at time of new loan origination in order to be eligible. Checks may be issued instead of cash. Offer is subject to termination at any time.

Loan FAQ

An installment loan is a loan that is paid back through a series of payments. Check out our Community Update on installment loans here.
The amount you’re approved for is based on a number of factors some of which is collected from the information you provide in your original application.

There are also state mandated loan amount limits. Please visit your State page to view loan Rates & Terms.
If you currently have an active loan please contact our Customer Service Team via email at cs@americashloans.net or by phone at 888.907.4227

Please see our Rates & Terms pages by state for more info:
  • Illinois
  • Missouri
  • Oklahoma
  • S. Carolina
  • Wisconsin
  • You can take advantage of the following repayment options:
    • Installment Payments: You may pay back your loan principal plus accrued fees through a number of scheduled payments made over the loan term.
    • Full Payment: You may pay back your loan in full at any time without any prepayment charges.
    • Early or Partial Payment: You may make an early or partial principal payment on your loan at any time with no prepayment penalties.

    Missed Payments

    Please call 866.810.6891 to speak with a representative. Do not email or fax any credit card or bank information to our Customer Support Department.
    You must contact us immediately to set up payment arrangements. If your debit is returned unpaid from the bank for any reason, we will initiate recovery procedures immediately.

    Still can't find the answer?

    Give us a call:

    888.907.4227